custom China tour: Sichuan Private Tour

Gu Lin: Actually, there are often unexpected in the tour event. For example, one in Hong Kong, Hong Kong saw the cruise ships are in the back, the news also said that once a typhoon, I act decisively, immediately and contact the shipping company, and also to communicate with guests, the most true to tell the guests, temporary change in advance before the arrival of the typhoon fly from Macau to Hong Kong by boat. Because the actual situation at the time told us, we are very understanding, and finally we reach the aircraft after the closure of Hong Kong. That same day, the typhoon caused in Taiwan Alishan tourist casualties.
  6, Sichuan Travel Association: the course of your tour guide of how to improve the quality of service, do you think of Sichuan guide employees in the service is most lacking?
  Gu Lin: I think the tour guide's explanation is important, but more important than to explain or service. To consider the perspective of tourists standing in the way of speaking. Multi-use "we" instead of "you" and visitors to communicate. I personally feel that the present guide is sorely lacking in the service attitude and experience. Now a lot of tour guide license later admitted never had any ambition. As tour guides or bad, a lot of people think that only make no money, respectively. With qualifications, knowledge, are not directly related. This affects the overall quality of tour guides.
  7, Sichuan Travel Association: the guide to enhance the quality of service have any good suggestions and comments?
  Lin Gu: First of all, I think that love their work can be done better. Secondly, I suggest tourism authorities on the increase in tourism promotion efforts to establish a positive image of the tour. Do not let the negative press tour extra positive news. Meanwhile, the tour guide training to strengthen, to guide more job training opportunities. Especially the off-season. For example, the teacher into the classroom the previous paragraph, is a good approach to training, access to training guides to guide classroom. The quality of work should be guided more reward and punishment approach. In addition to travel agencies and tourism boards, etc., I personally believe that a tipping system is feasible.For more information, please shift to Budget Tours in China